CONCIERGE + GUEST
Nowadays the biggest luxury available to most people is time, so business-savvy facilities managers know offering concierge and guest service solutions for tenants and visitors is the next step in customer experience. Concierge services have stepped out from the hotel world, and can be seen in office blocks, shopping centres, and apartment buildings around the country. As the first impression of your organisation, a great concierge can change the perception of a workplace culture and opportunities for professional foyer activations are central to forming lasting connections within your building community.
Our technology facilitates an elite customer-centric and proactive service, providing transparency for you with immediate access to our teams. We will support your organisation through optimised customer touch-points using the latest cutting edge technology in customer relationship management, coupled with our experienced and highly trained customer-service delivery teams.
Find out how we can guarantee cost savings and deliver through one point of contact for your Concierge + Guest Services Solutions.
If you’re interested not just in the provision of customer service, but customer success, talk to us about how we can help you with:
CONCIERGE SERVICE + TEAM MEMBERS
CONCIERGE SECURITY SERVICES
CUSTOMER EXPERIENCE TRAINING
HELP DESK IMPLEMENTATION + MANAGEMENT
FLEXIBLE WORKPLACE MANAGEMENT
OUR INTEGRATED FACILITY SERVICES SOLUTIONS INCLUDE